General Information

Can I request a catalogue?
We have not published a normal IDS Catalogue this Summer. This difficult but necessary decision was made in January at what would have normally been the sta...
Thu, 9 Sep, 2021 at 9:04 AM
Do I receive a discount as a dance teacher?
If you are a dance teacher or you are professionally associated to the dance and performance industry you can apply for an account with IDS and benefit from...
Thu, 25 Feb, 2021 at 2:10 PM
What are the website’s terms and conditions?
You can find our full terms and conditions here: https://www.ids.co.uk/terms-and-conditions
Thu, 25 Feb, 2021 at 2:11 PM
I have an ABN/IRD number, can I place orders without paying tax?
Please contact our customer service team via live chat or e-mail customerservices@ids.co.uk with your ABN/IRD number so that we can verify this. If you are ...
Tue, 20 Apr, 2021 at 11:16 AM
How do I unsubscribe from your mailing list?
If you wish to unsubscribe from our mailing list please click on the “Unsubscribe” link at the bottom of our marketing e-mails.
Thu, 25 Feb, 2021 at 2:12 PM
What payment methods do you accept?
We currently accept Visa, Mastercard, Paypal as well as payment via bank transfer. We also offer credit accounts for customers who have actively ordered fo...
Wed, 26 May, 2021 at 9:34 AM
My details have changed, how do I update the information on my account?
If any of your billing details have changed, please e-mail us your existing details as well as your new details to customerservices@ids.co.uk. Please note t...
Thu, 25 Feb, 2021 at 2:14 PM
I have recently applied for an account with IDS, when will I be approved?
Account applications are checked within 1 – 2 working days. If you have applied for an account and have not heard from us after 2 working days please contac...
Thu, 25 Feb, 2021 at 2:14 PM
Where are you located?
Our Head office as well as our showroom are located in Newton Abbot, Devon. Our full address is Harlequin House, Forde Rd, Newton Abbot, TQ12 4BT.
Thu, 25 Feb, 2021 at 2:15 PM
Can I visit your showroom?
We invite all dance teachers to come and visit our showroom to see our fantastic range of costumes either in person or through a virtual appointment. You ca...
Thu, 25 Feb, 2021 at 2:16 PM