We're sorry to hear there's a problem with your item but we will do our best to solve the issue as quickly as possible for you. Please e-mail us photos clearly showing the fault to customerservices@ids.co.uk along with your account reference, order number and item code of the faulty item. We can then advise how to proceed.
I have received a faulty item, what do I do? Print
Modified on: Thu, 25 Feb, 2021 at 1:57 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.