Product Information

An item I want to order is currently out of stock, when will this come back into stock?
Restocking dates vary from item to item, please contact our customer service team via live chat or e-mail customerservices@ids.co.uk for further information.
Thu, 25 Feb, 2021 at 2:00 PM
Where can I find your size guides and care instructions?
Most items will have their own size guide on the website which you can find by scrolling down to the item description and selecting the tab “sizing informat...
Thu, 25 Feb, 2021 at 2:01 PM
What is a drop ship item?
A drop ship item is an item, that we only order from the supplier once we receive an order from a customer. These are usually highlighted on the product pag...
Thu, 25 Feb, 2021 at 2:02 PM
I have ordered a tutu and when worn it sticks up, what can I do?
Most tutus are made with multiple layers of firm net and as a result, the skirt may stick up when tried on for the first time. This is quite common and ...
Fri, 26 Feb, 2021 at 1:00 PM