Order Information

I have not received a confirmation e-mail for my order?
When you place an order, you will be sent an automated confirmation email directly to the email address you supplied. Please check your "junk" ema...
Thu, 25 Feb, 2021 at 1:55 PM
Can I amend an order?
Our team in the warehouse are very quick at packing your order up which means that we cannot guarantee that you can change your order once it has been place...
Thu, 25 Feb, 2021 at 1:56 PM
Can I cancel an order?
Our team in the warehouse are very quick at packing your order up which means that we cannot guarantee that you can cancel your order once it has been place...
Fri, 20 Aug, 2021 at 4:36 PM
I have received a faulty item, what do I do?
We're sorry to hear there's a problem with your item but we will do our best to solve the issue as quickly as possible for you. Please e-mail us p...
Thu, 25 Feb, 2021 at 1:57 PM
I have received a wrong item, what do I do?
We're sorry to hear that you have received a wrong item but we will do our best to solve the issue as quickly as possible for you. Please e-mail us pho...
Thu, 25 Feb, 2021 at 1:58 PM
One or more items are missing from my order, what do I do?
We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately. If your order has bee...
Thu, 25 Feb, 2021 at 1:59 PM