We're sorry to hear there's a problem with your item but we will do our best to solve the issue as quickly as possible for you. Please e-mail us photos clearly showing the fault to customerservices@ids.co.uk along with your account reference, order number and item code of the faulty item. We can then advise how to proceed.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article