We understand that international taxes, duties, and customs fees can be confusing, so we want to provide you with as much information as possible to make your shopping experience with us as smooth as possible. Here are some important points to keep in mind when it comes to international taxes and duties:
- We offer a service called DDP Free, where we pay all customs and duties for orders in many € paying countries. This means that you will only need to pay the order total, taxes on the items, and a shipping fee, depending on the order total.
- Customs policies vary from country to country, so we recommend contacting your local customs office for further information on the specific duties and taxes that may apply to your order.
- Providing a VAT number and applying for an EORI number can help ensure the swift delivery of your parcel and lessen the delay at customs.
- If you are returning goods to us, you may be eligible for a reimbursement of costs from your customs charges. Contact your local post office or customs office for more information on how to apply for a reimbursement.
For more information on international taxes, duties, and customs fees, please visit our website at https://www.idsdance.eu/info-eu-customers.
If you have any further questions or need assistance, please don't hesitate to contact IDS Customer Service at info@ids.co.uk. We are here to help!
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