General Information

Can I use your images?
Please visit https://www.ids.co.uk/image-licence to find out more information.
Thu, 25 Feb, 2021 at 2:20 PM
How do I contact your company if my question isn’t answered here?
E-Mail: customerservices@ids.co.uk Live Chat: www.ids.co.uk (Monday to Friday 9am – 3pm GMT) Phone: +44 1626 36 32 32 (Monday to Friday 9am – 3pm GMT)
Thu, 25 Feb, 2021 at 2:21 PM
Can I model for IDS?
We regularly do photo shoots for new products and welcome applications from both children and adults. If you would like to be considered please e-mail u...
Mon, 1 Mar, 2021 at 12:12 PM
My Danceschool has been affected by Covid, where can I get support?
Please see below a list of support, grants and funding that may be available to you. Please be aware that we cannot provide any advice or check eligibility ...
Tue, 23 Mar, 2021 at 10:18 AM
I'm having trouble setting a new password, what do I need to do?
A minimum of 4 characters is required to set a new password and 3 of the below are required: Lower Case, Upper Case, Digits, Special Characters. If you...
Mon, 19 Apr, 2021 at 12:31 PM
I am having problems using your website, what can I do?
Having issues using our website? If you're unable to checkout, add an item to your basket or, a page isn’t loading correctly, here are some troublesho...
Thu, 20 Jan, 2022 at 12:31 PM
Information on DDP Costs
We now offer a service called DDP Free, where IDS are currently paying all customs and duties for orders in many € paying countries. With this service, you ...
Thu, 3 Aug, 2023 at 9:44 AM