Do you offer exchanges?

At this time, we do not offer exchanges for items purchased from our website. However, we want to make sure you are completely satisfied with your purchase, so we have a simple process in place for returning items and placing a new order for the items you need.

Here’s what you need to know about our return and reorder process:

1. Return the items you don’t need: If you have items that you would like to exchange for a different size or colour, simply return them to us using our easy return process. You can find detailed instructions on how to initiate a return on our website or by contacting our customer service team.

2. Receive a credit or refund: Once we receive your returned items, we will process a credit or refund (if requested) for the returned items. This will be issued to the original form of payment used for the purchase.

3. Place a new order: After you have received your credit or refund, you can place a new order for the items you need in the correct size or colour. Our website makes it easy to find and order the items you want, and our customer service team is available to assist you if you need any help.

We understand that the return and reorder process may seem a bit more involved than a traditional exchange, but we believe it is the best way to ensure that you get the items you need in a timely manner. If you have any questions or need assistance with the return and reorder process, please don’t hesitate to reach out to our customer service team. We are here to help!